Chinese omni-channel specialist Suning shows off its wares
For Chinese e-commerce specialist Suning, setting standards in terms of supplying products to customers on every channel is no small feat. The company operates a state-of-the-art warehouse in Nanjing, China, among other places, from where brick-and-mortar Suning stores and the rapidly growing number of e-commerce customers are supplied with goods.
Big data and the internet are key components in Suning’s vision to become a “high-tech smart services” international conglomerate with diversified businesses in China, Southeast Asia and Europe. To support this ambition, Suning is investing in a series of technological advancements to help improve customer experience across the whole product and service range.
Automated Unmanned Logistics
As part of a broader program to enhance the quality of its supply chain, Suning is experimenting with automated logistics, including driverless trucks. The company’s first pilot project, called “Xinglong One,” is a semi-autonomous vehicle that can transport packages from its distribution center to consumers without human intervention.
The Xinglong One is designed to deliver packages to the desired destination within a range of 30 kilometers. The truck uses advanced artificial intelligence and sensor technologies to detect obstacles, route the package and ensure a safe delivery.
SSI SCHAEFER demonstrates its expertise in the intralogistics space
As a leading provider of end-to-end logistics solutions, SSI SCHAEFER is proud to be chosen as partner by Suning, delivering high performance and innovative solutions for the Chinese e-commerce giant’s state-of-the-art warehouse in China. This high-tech facility, equipped with sophisticated equipment and advanced logistics software, provides a high level of automation, reliability and flexibility for the e-commerce specialist’s operations.
Using the same technology, SSI SCHAEFER is also providing Suning with intelligent warehousing systems to support the company’s expansion into more markets and more complex customer needs. This includes an automated system that will enable the company to automatically check and process returns in an automated fashion, ensuring a better customer service experience.
The Suning spangled arrow
As the largest non-government retailer in China, and one of the three top Chinese e-commerce companies, Suning has a lot to offer. In addition to its store and e-commerce activities, the company offers financial services, investment and sports. It is also known for its impressive sprinkling of technology into its core business, and for its innovations in real estate and finance.